Spare parts
CELMA INDUKTA SA offers spare parts for all currently produced motors.
- All spare parts have catalogue numbers. This does not apply to standardised machine parts and trade parts.
- Spare parts are delivered as ready to use, machined products protected against corrosion and approved for the market by the controlling body.
WAY OF ORDERING
Enquiries - Customers may ask for an offer of spare parts. Enquiry should contain:
- correct part number;
- catalogue number - if it's available;
- type, mounting arrangement and execution variant of motor (motor's serial number if it's available), in which this part is used.
An offer will contain all the essential information for the delivery:
- name of the part;
- price;
- terms of payment;
- shipment details;
- delivery time;
- precise specification of the part.
In an order the following information should be stated:
- correct name of the part;
- catalogue number of the part according to offer;
- remaining important information according to offer.
Spare part identification by correspondence
In case of a dubious description of the spare part in an order or enquiry, all necessary details are clarified by correspondence. Therefore, it is advisable to indicate in the enquiry or order a person interested in the use of the ordered part.
Motor serial number makes identification of a necessary part easier
CELMA INDUKTA SA has got a register of all manufactured motors. Stating motor's serial number will speed up part identification process.
TERMS OF DELIVERY
Delivery time
Delivery times depend on technological cycles, co-operation and availability of materials and parts.
Approximate delivery times:
- details produced by CELMA INDUKTA – one or two weeks,
- co-operation details (e.g. cast, welded) – 3 weeks and more,
- parts not produced any more – according to the enquiry,
- units – 6 weeks,
- trade parts and standardised machine elements – depending on availability on the market, time of completing the sets and preparation for shipment.
Mail-order
Ordered elements are sent to the consignee by:
- forwarders,
- mail (single, small parts),
- couriers – at the consignee’s request (Consignees pre-pay or order a courier themselves).
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